1. Overview
This Privacy Policy explains how XtraVIRAL collects, uses, stores, and protects personal information when you visit our website, complete forms, or engage with our services.
2. Information We Collect
We may collect personal information such as your name, business name, email address, phone number, website URL, enquiry details, and any other information you provide through our website forms. We may also collect website usage data through cookies and analytics tools.
3. How We Use Information
We use personal information to respond to enquiries, provide requested services, book calls, prepare audits or recommendations, manage client communications, improve website performance, and maintain business records.
4. Website Forms
Information you submit through contact or audit forms is used to respond to your enquiry, understand your needs, and recommend the most suitable next step.
6. Third-Party Tools
We may use trusted third-party platforms for forms, CRM, email communications, analytics, booking systems, automation, and other services that help us operate our business.
7. Data Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Information is stored securely using trusted systems and platforms.
8. Disclosure of Information
We may disclose personal information to trusted service providers who help operate our business, or where required by law.
9. Access and Correction
You may request access to or correction of your personal information at any time.
10. Contact About Privacy
For privacy-related questions, contact XtraVIRAL through the Contact page.